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shipping & returns

FREE U.S. SHIPPING OVER $150*:

Shipping costs can be expensive. At Simply Marie, we work closely with our shipping providers to get the best rates for our customers, which is why we offer free shipping on orders over $150. Because packages to most locations arrive within 2-5 days, it’s almost like getting expedited service for FREE.

Free shipping applies to ground orders sent within the 50 states in the United States, including Hawaii, and Alaska.**

 

*When ordering Gift Certificates, you will be charged $4.95 per shipping destination. Gift Certificate purchases must be signed for; they also do not qualify for free shipping offers.

 

**U.S. Territories do not qualify for free ground shipping. The orders will be shipped via USPS. Rates are displayed during the checkout process.

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WE PROCESS AND DELIVER WITHIN THE U.S. IN 5-7 BUSINESS DAYS:

We know how important it is for you to get your products, which is why we’ve teamed up with USPS Priority Mail and FedEx* to improve our delivery times to your area. Please allow 1-3 business day(s) for processing before the packages are shipped. Packages typically arrive within 2-5 business day(s) of the ship dates. Depending on where you live in the U.S., you can get your package within 5-7 business days* of order date.

Our goal is to get your order to you as quickly as possible, but please keep in mind that delivery times are dependent on several factors. Packages are shipped out on business days and delivered to your home or business Monday through Saturday. Orders placed after 3PM CST will ship the next business day (after processing); orders received after 3PM CST on Friday will ship the following Monday. Packages will be delivered to your home or business Monday through Saturday. Some delays are to be expected during major holidays or in the case of inclement weather.

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*Orders over $250 will be shipped via FedEx with signature required.

 

WANT U.S EXPEDITED DELIVERY IN 1-2 BUSINESS DAYS?

Rates for U.S. 1 and 2 Day Shipping are totaled and displayed during the checkout process. Business days are working days Monday to Friday not including holidays.

1 Day Shipping- Order before 3 PM CST for next business day delivery.

2 Day Shipping- Order before 3 PM CST for delivery in two business days.

 

INTERNATIONAL SHIPPING:

Ordering from outside the United States? All prices are listed in U.S. dollars. Rates to international locations are totaled and displayed during the checkout process. Standard shipping for International orders is about 7-10 business days. International orders are shipped via FedEx.*

*Please note 7-10 business days is the general shipping time for international orders but this could change per country selected. At this time we do not have shipping tracking for international orders listed on the account details. Please contact CUSTOMER SERVICE for your tracking number.

Please read and agree to our TERMS AND CONDITIONS for International Orders to complete your order. International orders may be subject to import taxes, custom duties, and fees levied by your country’s customs department upon arrival. When ordering from our website (simplymarieapothecary.com), the shipment’s recipient is considered the importer of record. Therefore, the recipient is responsible for any of these import fees and must comply with all laws and regulations of the destination country. Simply Marie does not collect international duties and taxes—and because we cannot predict your shipment’s particular charges, we highly encourage you to contact your local customs office for more information so you feel fully informed prior to ordering from our website.

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